A flooded basement is an emergency — and the job runs from that first call through the estimate, the invoice, and the review. Sarah handles all of it by text, and we build it with you, free, as a design partner.
Sarah answering a restoration lead. She takes orders from you, too.
Why it matters for restoration companies
It's 2 AM and a homeowner's basement is filling with water. They're not leaving a voicemail — they're calling every restoration company that claims 24/7 until a human responds. Whoever answers first gets the job and the insurance work; everyone else gets nothing.
Restoration is the ultimate speed-to-lead trade: every minute of standing water means more damage and a bigger claim. Homeowners in crisis hire the first company that responds, period.
More likely to qualify a lead when you reach them within 5 minutes vs. 30. — MIT Lead Response Management Study, Harvard Business Review
Of homeowners hire the first company that gets back to them. Not the cheapest. The first. — Zillow / HousingWire
The average time a business takes to reply to a web lead. By then the customer's already booked someone else. — RevenueHero, 2024
She answers the questions restoration companies get all day, quotes and books the job, and keeps your reviews coming — and there's more, as we build it with you.
How we start
We build your site, import your customers, and set up Sarah for your restoration business — configured and ready.
Quotes, scheduling, invoicing, reviews, follow-ups — you just text Sarah, or use the app. She answers your leads, too.
Use it free as a design partner. Once you're relying on it, we agree on fair founder pricing — or you walk.
Yes — restoration emergencies happen at every hour, so every call gets an instant text back and can be triaged and dispatched or escalated to your on-call crew at any time, day or night.
It asks whether it's water, fire, or mold and whether it's active, prioritizes true emergencies, and captures the details your crew needs before they roll.
It can capture the information your team needs for the claim and reassure the homeowner that everything will be documented, while it gets the crew dispatched.
We build your restoration operating system with you, free, you run it by text, and you decide later. Zero reason to say no.
Become a design partner