A burst pipe doesn't wait for business hours — and neither does the rest of the job: the quote, the schedule, the invoice, the review. Sarah handles all of it by text, and we build it with you, free, as a design partner.
Sarah answering a plumbing lead. She takes orders from you, too.
Why it matters for plumbers
It's 11 PM and a pipe just burst — water's spreading across the kitchen floor. The homeowner is panicking and calling every plumber that says "24/7." If your phone rings out, they're on to the next one before you've even rolled over.
Plumbing is the highest-urgency trade there is: water damage compounds by the minute. The homeowner will hire the first plumber who actually responds — speed literally decides the job.
More likely to qualify a lead when you reach them within 5 minutes vs. 30. — MIT Lead Response Management Study, Harvard Business Review
Of homeowners hire the first company that gets back to them. Not the cheapest. The first. — Zillow / HousingWire
The average time a business takes to reply to a web lead. By then the customer's already booked someone else. — RevenueHero, 2024
She answers the questions plumbers get all day, quotes and books the job, and keeps your reviews coming — and there's more, as we build it with you.
How we start
We build your site, import your customers, and set up Sarah for your plumbing business — configured and ready.
Quotes, scheduling, invoicing, reviews, follow-ups — you just text Sarah, or use the app. She answers your leads, too.
Use it free as a design partner. Once you're relying on it, we agree on fair founder pricing — or you walk.
Yes — 24/7. Every late-night and weekend call gets an instant text back, gets triaged, and can be booked or escalated to your on-call plumber right away.
It asks whether there's active water or damage, prioritizes true emergencies, and schedules routine work (a slow drain, a fixture swap) into your normal slots.
It can share the safe first steps you'd want a homeowner to take — like closing the shut-off valve — while it books the visit, which protects the home and the relationship.
We build your plumbing operating system with you, free, you run it by text, and you decide later. Zero reason to say no.
Become a design partner